Learning Facilitator & Coordinator  

Discipline: Central Services
Job type: Permanent Full Time
Salary: £28,000 - £33,000 DOE
Contact name: Careers

Contact email: careers@chf.org.uk
Job ref: 006703
Published: 25 days ago

Chailey Heritage Foundation has an exciting new opportunity for a Learning Facilitator & Coordinator  to join a unique place to work.


  • LOCATION: Hybrid/ Office, BN8 4EF

  • SALARY: £28,000- £33,000 DOE

  • HOURS: Monday – Friday 37 hours

The ideal candidate will have a background working within a Social Care environment with children and young people with disability and/or complex medical needs. They will have a passion for learning and development, and have the ability to engage and motivate learners.


Why Us


Chailey Heritage Foundation is a leading charity dedicated to providing exceptional education and care for children and young adults with complex neurodisabilities, physical disabilities and health needs. Our state-of-the-art facilities and expert colleagues create a nurturing environment where individuals can thrive, reach their full potential and make a difference to their lives and that of their families.


There is a real sense of making a difference and belonging to something very special.


We don’t just offer jobs; we provide opportunities to be part of a team that demonstrates empathy and a genuine passion to help others and a capacity to build rewarding relationships.  We will provide extensive support, and training, as well as opportunities for career progression.


What you’ll be doing:


As the Learning Facilitator and Coordinator you will be responsible for coordinating, facilitating, tracking and recording learning programs and interventions to ensure continuous development and growth of our colleagues.


Formal Learning Coordination:

  • Work with the L&D Manager to shape an L&D delivery calendar and schedule.

  • Coordinate logistics for learning sessions, including venue booking, equipment setup, and materials preparation, as required

  • Support the management of end-to-end Learning & Development propositions, delivering to agreed timescales and with appropriate quality level to meet the requirements.

  • Collaborate with external training providers and consultants when necessary

Learning Facilitation:

  • Deliver engaging and interactive sessions using a variety of instructional techniques and formats.

  • Work across the L&D team to help adapt learning content to different learning preferences  and audience needs.

  • Foster a positive and inclusive learning environment.

  • Encourage participation and facilitate discussions and activities and provide constructive feedback.

  • Deliver learning sessions as needed, either in person, virtually or via digital solutions.

  • Assist in the development and updating of learning materials, presentations, and resources.

  • Research industry best practices and incorporate relevant content into learning solutions.

  • Ensure learning is delivered at a standard and volume to meet our regulatory requirements (Ofsted/CQC/Health & Safety Standards) and ensure we meet legislative obligations.

Evaluation and Continuous Improvement:

  • Establish evaluation criteria and methods to assess the effectiveness of learning programs.

  • Collate feedback from participants and stakeholders to continuously improve learning initiatives.

  • Analyse learning metrics and identify areas for improvement.

  • Stay updated on trends and developments in learning and adult learning methodologies.

  • Carry out relevant colleague observations and coaching to support the embedding of new skills and ongoing development.

Curriculum Management:

  • Take shared ownership of the quality, design and delivery of our learning and development curriculum across CHF to increase competence, capability and overall business goals.

  • Ensure a consistent approach to our L&D governance, principles and framework is maintained.


What you bring to the table:



  • CITP/CIPD/equivalent Learning & Development qualification desired, or willingness to work towards.

  • Experience working within a Social Care environment with children and young people with disability and/or complex medical needs.

  • Proven experience working in a training and facilitation context

  • Experience in presenting to group audiences and facilitating learning.

  • Has contributed to the design and delivery of job-related skills development

  • Knowledge and understanding of educational, residential or health setting

  • Detailed knowledge of Microsoft products and the ability to use them in a learning and development environment.

  • Foundation knowledge of learning principals, approaches and best practice.

  • Excellent organisational skills with the ability to multi-task, organise/prioritise workload and work across a team to ensure work completes on time.

  • Builds strong relationships that enable long term trust/confidence and influence.

  • Self-motivated, with the ability to set clear outcomes and be flexible with workloads to meet changing targets or tight deadlines.

  • Has a passion for their own learning as well as the development of others

  • Excellent communicator and listening skills

  • Awareness of risks and regulation that may impact in a learning and development environment.


Other useful skills and experience:

  • Experience of partnering with third parties and ensuring value for money.


This is a fantastic opportunity for someone to use their knowledge and skills to have an impact on the whole foundation training development, to maximise the support we provide to our young people and really make a difference.




Our comprehensive benefits package includes a diverse range of rewards and benefits, ensuring that there's something for everyone.


In addition to a competitive salary, we provide access to:

  • Discount facilities

  • Enhanced Pension Scheme

  • Healthcare Cash plan

  • Cycle to Work scheme.

  • Employee Assistance Programme

  • Health & Wellbeing Centre

  • Death in Service benefit

  • Free tea/coffee/kitchen facilities

  • Onsite Café

  • Free parking.


Plus, we cover the cost for all DBS checks and renewals!


For full details of the role, you can find the job description here.


Learn more about our organisation, our purpose and values here.


Application Deadline: Friday 10th May and Informal interviews will take place w/c 13th May and follow the w/c 20th with formal interviews.


Apply now for your chance to be considered to join a place where you can make a real difference.


For any enquiries please contact us by email: careers@chf.org.uk or via WhatsApp on 07923233178.


Chailey Heritage Foundation is committed to the safeguarding and protection of children and young adults. Employment will be subject to the receipt of two satisfactory professional references, an enhanced DBS certificate and occupational health clearance. It is an offence to apply for any job in regulated activity with children and vulnerable adults if you are barred from doing so.


As part of our recruitment process, Chailey Heritage Foundation (CHF) collects and processes personal data relating to job applicants.  CHF is committed to being transparent about how it collects and uses that data to meet its obligations under GDPR.  Please ensure you have reviewed our privacy policy prior to completing an application with us.