Volunteer Co-ordinator

Location Lewes
Discipline: Central Services
Job type: Permanent Full Time
Salary: £27,000- £32,000 DOE
Contact name: Careers

Contact email: careers@chf.org.uk
Job ref: 006904
Published: 28 days ago

Volunteer Co-Ordinator


Chailey Heritage Foundation has an exciting new opportunity for Volunteer Co-Ordinator to join a unique place to work.


Do you have experience as a recruiter within the volunteer sector and looking to give something back to a Foundation who strive to create an environment where Young People can reach their full potential?

  • LOCATION: Hybrid/ Office- BN8 4EF
  • SALARY: £27,000- £32,000 DOE
  • HOURS: Monday – Friday 37 hours

Why Us  


Chailey Heritage Foundation is a leading charity dedicated to providing exceptional education and care for children and young adults with complex neurodisabilities, physical disabilities and health needs. Our state-of-the-art facilities and expert colleagues create a nurturing environment where individuals can thrive, reach their full potential and make a difference to their lives and that of their families.


There is a real sense of making a difference and belonging to something very special.


We don’t just offer jobs; we provide opportunities to be part of a team that demonstrates empathy and a genuine passion to help others and a capacity to build rewarding relationships.  We will provide extensive support, and training, as well as opportunities for career progression.


What you’ll be doing:


As the Volunteer Co-ordinator you will oversee the recruitment, training, placement, and retention of volunteers within the organisation. As part of the role you will manage the volunteer programmes, ensuring that volunteers are effectively integrated into the organisation’s operations.


Volunteer Recruitment and Placement

  • Manage the Volunteer recruitment and onboarding from attracting candidates, conducting interviews, maintaining a database and carry out pre-volunteering checks, including references and Disclosure and Barring Service (DBS) checks.

Training and Development

  • Provide ongoing support, resources and training solutions for new and existing volunteers.

Programme Management

  • Collaborate with department managers, the people team on volunteer needs and opportunities, ensuring all policies, procedures are compliant whilst monitor and evaluate volunteer programme effectiveness, adjusting as needed.

Volunteer Support and Recognition

  • Main point of contact for volunteers, addressing any concerns or issues promptly whilst providing regular communication to keep them relevant updates and opportunities..
  • Foster a positive and inclusive volunteer environment.

Administration and Reporting

  • Maintain accurate records of volunteer activities, including hours worked, training completed, and feedback received.
  • Maintain database, files and undertake any other administrative duties.
  • Attend committees and meetings when necessary.
  • Manage budgets and resources, including the reimbursement of expenses.
  • Prepare regular reports on volunteer programme metrics and outcomes.

Community Connection

  • Promote volunteering opportunities through recruitment campaigns
  • Seek out internal and external event opportunities to promote volunteering.
  • Build and maintain relationships with community organisations, schools, and other groups to promote volunteer opportunities.
  • Work with Comms and Marketing team to develop promotional materials and content to increase community awareness of volunteer programmes.
  • Coordinate/facilitate work experience requests

What you bring to the table:



  • Experience in volunteer coordination or management.
  • Knowledge and experience of designing and managing campaigns
  • Experience in recruitment
  • Knowledge of best practices in volunteer management.
  • Experience with a community outreach scheme
  • Excellent communication skills, including networking and presentation skills.
  • Good organisational and time management skills, with the ability to multi-task, plan and prioritise workload.
  • Excellent communication and interpersonal skills, able to deal with a diverse range of people
  • Demonstrates the ability to inspire and motivate others.
  • Ability to negotiate, influence and problem solve and ability to think creatively.
  • Proficient administrative and IT skills (MS Outlook, Word, Excel and PowerPoint).
  • Empathy with volunteering and understanding of volunteers’ needs.
  • Flexibility to work evenings and weekends as needed

Other useful skills and experience:

  • Experience working in the Charity sector


For full details of the role, you can find the job description here. Volunteer Coordinator JD

Learn more about our organisation, our purpose and values here. CHF Website


This is a fantastic opportunity for someone to use their knowledge and skills to make a meaningful impact by coordinating volunteer efforts, fostering a supportive community, and contributing to the success of our Foundation mission.



Our comprehensive benefits package includes a diverse range of rewards and benefits, ensuring that there's something for everyone.

In addition to a competitive salary, we provide access to:

  • Discount facilities
  • Enhanced Pension Scheme
  • Healthcare Cashplan
  • Cycle to Work scheme.
  • Employee Assistance Programme
  • Health & Wellbeing Centre
  • Death in Service benefit
  • Free tea/coffee/kitchen facilities
  • Onsite Café
  • Free parking.

Plus, we cover the cost for all DBS checks and renewals!


Application Deadline: Friday 26th July but we will be reviewing applicants when they come in, so we encourage early applications.

Apply now for your chance to be considered to join a place where you can make a real difference.

For any enquiries please contact us by email: careers@chf.org.uk or via WhatsApp on 07923233178.


Chailey Heritage Foundation is committed to the safeguarding and protection of children and young adults. Employment will be subject to the receipt of two satisfactory professional references, an enhanced DBS certificate and occupational health clearance. It is an offence to apply for any job in regulated activity with children and vulnerable adults if you are barred from doing so.

As part of our recruitment process, Chailey Heritage Foundation (CHF) collects and processes personal data relating to job applicants.  CHF is committed to being transparent about how it collects and uses that data to meet its obligations under GDPR.  Please ensure you have reviewed our privacy policy prior to completing an application with us.