Chailey Heritage Foundation is a leading charity dedicated to providing exceptional education and care for children and young adults with complex neurodisabilities, physical disabilities and health needs. Our state-of-the-art facilities and expert staff create a nurturing environment where individuals can thrive, reach their full potential, and make a difference to their lives and that of their families.
An exciting opportunity has arisen in our Leisure and Skills Centre for a Social Care Administrator/Receptionist. This is an exciting role for Chailey Heritage Foundation and offers the opportunity to provide a range of efficient and effective administrative services for Futures Life Skills Centre, part of Social Care.
MORE ABOUT THE ROLE:
JOB TITLE: Social Care Administrator/Receptionist
SALARY: £20,000- £21,000 (pro rata) FTE - £23,088 -£23,926
HOURS: Monday – Friday 32.5 hours per week
LOCATION: Onsite
Closing date: Friday 16th February 2024, interviews to be commenced week of 19th February and 26th February 2024.
As our Social Care Administrator and Receptionist, you will act as the central point of contact for the Leisure and Skills Centre liaising with other CHF departments and provide effective and efficient reception support.
WHAT WE’RE LOOKING FOR:
Skills and Experience:
Essential:
- General office experience within a receptionist/administration role
- Experience of using Microsoft Office 365
- Experience of using booking/external IT systems
- Excellent customer services
- Customer service or business administration qualification (or equivalent), or willing to work towards
- Ability to keep clear and accurate written records.
- Good organisational skills used in planning own work.
Other useful skills and experience:
- Previous experience within an education/ childcare/ care setting desirable
WHAT YOU’LL BE DOING:
Taking bookings (phone, email and in person) for the Leisure and Skills Centre , ensuring accurate bookkeeping and time/space management at all times
To answer all enquires relating to the service promptly, ensuring the highest standards of customer service at all times.
Providing support to internal and external users of our online booking portal
Daily reconciliation ensuring all monies are recorded accurately.
Providing admin support to the café i.e. ordering of goods/stock, etc
Working closely with managers and department coordinators to keep them informed of daily changes and to assist with administrative tasks.
Monitoring the Leisure and Skills Centre e-mail account regularly
For Leisure and Skills Centre on new referrals from initial enquiry to placement, including informal visits and tours of the foundation.
Gather and maintain confidential information regarding children and young adults at all times.
Maintain effective filing and office systems.
Order and maintain stationery and equipment.
Assisting with administration duties within the marketing department, such as, Organising and occasional attendance at events, such as open days, maintain a marketing database to ensure accuracy of data, helping with marketing content materials when needed.
For more information on the role please click here to review the job description.
THE REWARDS GO BEYOND SALARY…
Our comprehensive benefits package includes a diverse range of discount facilities and perks, ensuring that there's something for everyone.
In addition to a competitive salary, we provide access to:
- Discount facilities
- Enhanced Pension Scheme
- Healthcare Cashplan
- Cycle to Work scheme.
- Employee Assistance Programme
- Wellbeing Centre
- Death in Service benefit
- Free tea/coffee/kitchen facilities
- Onsite Café
- Free parking.
Chailey Heritage Foundation is committed to the safeguarding and protection of children and young adults. Employment will be subject to the receipt of two satisfactory professional references, an enhanced DBS certificate and occupational health clearance. It is an offence to apply for any job in regulated activity with children and vulnerable adults if you are barred from doing so.
As part of our recruitment process, Chailey Heritage Foundation (CHF) collects and processes personal data relating to job applicants. CHF is committed to being transparent about how it collects and uses that data to meet its obligations under GDPR. Please ensure you have reviewed our privacy policy prior to completing an application with us.
If you believe this role sounds like you, and you are looking to make a real difference within our organization, please apply today to be considered. For any enquiries please contact careers on either careers@chf.org or via WhatsApp on 07923233178.