Privacy Policy

​The privacy and security of your personal information is extremely important to us. This privacy policy explains how and why we use your personal data, to make sure you stay informed and can be confident about giving us your information.

Who are ‘we’?

‘We’ refers to the charitable organisation Chailey Heritage Foundation (CHF). For the purposes of the General Data Protection Regulation (GDPR) CHF is the data controller.

The Data Protection Officer can be contacted via email on dpo@chf.org.uk

We are grateful for your support and interest in our charity. We promise to always endeavour to store your personal data securely. We will use it to provide the information you have requested and communicate with you in the way(s) that you have agreed to and only for that specific purpose.

You can always change your mind at any time by contacting us through the contact form on our website at www.chf.org.uk/contact-us or telephone us on 01825 724444.

What personal data do we collect?

Your personal data is any information which identifies you, or which can be identified as relating to you personally - for example your name, address, phone number, email address.

We will only collect the personal data from contact forms that we need to fulfil your request. You will not be contacted for marketing purposes unless you specifically opted into this. This data is stored in a secure area on our website for a maximum of 60 days. After 60 days this data is then automatically deleted.

To enable you to use the functionality of this site, user accounts are retained for a period of two years after the last interaction of the site. Your details will be kept indefinitely if you continue to login. You can request for the account to be removed at any time by contacting us here. You will not be contacted for marketing purposes unless you specifically opted into this. Your data is never resold or passed to any third parties.

How we use your personal data

We will only use your personal data on relevant lawful grounds as permitted by the EU General Data Protection Regulation (from 25 May 2018)/UK Data Protection Act 1998 and Privacy of Electronic Communication Regulation.

The lawful basis for processing your personal data can be contractual, legal obligation, vital interest or legitimate interest.

The period for which the data is stored is determined by the nature of the data and any legal or regulatory responsibilities associated with the length of time we are required to hold it. For further detail please refer to our Retention Policy. If the provision of personal data is on a legal or contractual basis then you are obliged to provide the personal data.

Security of information

Chailey Heritage Foundation is committed to ensuring the security of your personal data. We have put in place appropriate physical and electronic, controls and procedures to ensure the security of the personal data we collect.

Consent

We want you to remain in control of your personal data. If, at any time, you want to update or amend your personal data or marketing preferences please contact us. You also have the right to erasure (remove any data we hold), to rectification (correct any inaccuracies in the data we hold) ,to restriction (of any data we hold) and the right to object (to us holding any data) .

You also have the right to lodge a complaint with the supervisory authority – the Information Commissions Office (ICO) in the UK at www.ico.org.uk

Contact Us

You can contact us in one of the following ways:

Call us: 01825 724444 Open 8:30am - 4:30pm weekdays

Write to us:

Chailey Heritage Foundation
Haywards Heath Road
North Chailey
East Sussex
BN8 4EF

Email us : Data Protection Officer ondpo@chf.org.uk