Senior Support Worker

Location Lewes
Discipline: Social Care
Job type: Permanent Full Time
Salary: £28,579 - £30,222 per annum (40hrs)
Contact name: Careers

Contact email:
Job ref: 006642
Published: 15 days ago

Support Workers (Days)


Chailey Heritage Foundation has exciting new opportunities for a Senior Support Worker to join a unique place to work.

  • LOCATION: Onsite (BN8 4EF)
  • SALARY: £28,579 - £30,222 per annum (40hrs) (depending on experience and shift/hours worked)
  • HOURS: Shift work – shift patterns can vary depending on the requirement of that week  

Why Us  


Chailey Heritage Foundation is a leading charity dedicated to providing exceptional education and care for children and young adults with complex neurodisabilities, physical disabilities and health needs. Our state-of-the-art facilities and expert colleagues create a nurturing environment where individuals can thrive, reach their full potential and make a difference to their lives and that of their families.


There is a real sense of making a difference and belonging to something very special.


We don’t just offer jobs; we provide opportunities to be part of a team that demonstrates empathy and a genuine passion to help others and a capacity to build rewarding relationships.  We will provide extensive support, and training, as well as opportunities for career progression. 


What you’ll be doing and learning:


As the Senior Support Worker you will assist the manager with the operational delivery of a residential and/or respite service. You will lead and direct others to provide person centred support to children and young adults with physical disabilities and complex health needs, in order to promote independence and personal fulfilment. 

  • Work alongside the manager to ensure that the home is run in line CQC and/or Ofsted requirements.

  • In the context of CHF’s Policies and Procedures, lead the team ensuring provision of personalised support to children and young adults.

  • Ensure that policies and procedures are adhered to and that required records are kept so anaudit trail can be evidenced

  • Ensure that all children and young adults have a comprehensive and detailed Person-Centred Plan (to include Health Plans), that is regularly reviewed and updated as necessary.

  • Facilitate a safe, homely, welcoming environment for children and young adults and to immediately address anything that may be detrimental to this.

  • To work alongside the manager and ensure that the health needs of children and young adults are monitored and to work alongside Chailey Heritage Clinical Services to ensure the best outcome for each individual.

  • To work in close liaison with staff from other bungalows, and to be part of the rota for the 24-hour bag, and the emergency on-call rota to cover nights.

  • Plan and implement regular staff supervisions, performance management and annual appraisals as delegated by the manager. To act as a role model and to provide coaching and mentoring to staff.

  • Safeguarding – understanding all aspects of safeguarding, with an emphasis on what this means for children and young people with disabilities.

  • Eating and drinking – to prepare and administer medication and gastrostomy feeds (once trained and assessed as competent)

  • Health and Safety- To support (once trained and assessed) the health needs of the young people as necessary in regard to their specific requirements, such as epilepsy, suction, oxygen etc.

  • Medicines – ensuring that the children and young people you work with receive the correct medicine at the right time.

  • Manual handling – using a range of equipment with the children and young people, while keeping them and yourself safe.

  • Intimate care – ensuring that the children and young people’s hygiene needs are taken care of safely and with dignity

  • Powered mobility – using powered wheelchairs and other equipment safely and encouraging the children and young people to learn to drive.

  • You’ll have the pleasure of attending a variety of days out and participate in fun activities with our children and young people.


What you bring to the table:


  • NVQ level 3 or equivalent or willingness to undertake training to achieve the level 3 Diploma in Health and Social care
  • Experience of working with children and/or adults with disabilities
  • Can demonstrate knowledge and understanding of the operational requirements of a residential home
  • A basic knowledge of care standards and the requirements of OFSTED or CQC
  • Willing to work flexibly including evenings and weekends.
  • Able to communicate to a high standard with a range of people using a variety of communication aids.
  • Be able to coach, mentor and lead a team of passionate support workers
  • Able to effectively performance manage staff with guidance from manager as required
  • Able to deal effectively with emergency situations
  • Experience using different types of IT equipment’s (Laptops, tablets etc)
  • Can demonstrate commitment to promoting the welfare of children and young people with disabilities


If you also have a willingness to drive the Foundation vehicles, including minibuses, it would be an advantage.


This is a fantastic opportunity for someone to offer practical support and emotional encouragement to our young people/adults.



Our comprehensive benefits package includes a diverse range of rewards and benefits, ensuring that there's something for everyone. 

In addition to a competitive salary, we provide access to: 

  • Discount facilities 
  • Enhanced Pension Scheme 
  • Healthcare Cashplan 
  • Cycle to Work scheme. 
  • Employee Assistance Programme 
  • Health & Wellbeing Centre 
  • Death in Service benefit 
  • Free tea/coffee/kitchen facilities 
  • Onsite Café 
  • Free parking. 

Plus, we cover the cost for all DBS checks and renewals! 


For full details of the role, you can find the job description here. 

Learn more about our organisation, our purpose and values Sussex Disability Charity | Education Care Transition | Children and adults (


Interviews: We have interview slots weekly, we ideally like to get successful candidates who are shortlisted in for an interview within 2 weeks of applying.

Apply now for your chance to be considered to join a place where you can make a real difference.

For any enquiries please contact us by email: or via WhatsApp on 07923233178.


Chailey Heritage Foundation is committed to the safeguarding and protection of children and young adults. Employment will be subject to the receipt of two satisfactory professional references, an enhanced DBS certificate and occupational health clearance. It is an offence to apply for any job in regulated activity with children and vulnerable adults if you are barred from doing so.

As part of our recruitment process, Chailey Heritage Foundation (CHF) collects and processes personal data relating to job applicants.  CHF is committed to being transparent about how it collects and uses that data to meet its obligations under GDPR.  Please ensure you have reviewed our privacy policy prior to completing an application with us.