IT Technician Apprentice

Location Lewes
Discipline: Central Services
Job type: Fixed-Term/Temp
Salary: £6.38 per hour
Contact name: Careers

Contact email:
Job ref: 006762
Published: 22 days ago

IT Technician Apprentice


Chailey Heritage Foundation has an exciting new opportunity for an enthusiastic IT Technician Apprentice to join a unique place to work.


Do you have a passion for technology and want a foot in the door to start your career? If YES, we have the opportunity for you!

  • LOCATION: Hybrid/ Office
  • SALARY: £6.38 per hour (above the apprenticeship rate)
  • HOURS: Monday – Friday 37 hours (one day dedicated to studies) 

Why Us  


Chailey Heritage Foundation is a leading charity dedicated to providing exceptional education and care for children and young adults with complex neurodisabilities, physical disabilities and health needs. Our state-of-the-art facilities and expert colleagues create a nurturing environment where individuals can thrive, reach their full potential and make a difference to their lives and that of their families.


There is a real sense of making a difference and belonging to something very special.


We don’t just offer jobs; we provide opportunities to be part of a team that demonstrates empathy and a genuine passion to help others and a capacity to build rewarding relationships.  We will provide extensive support, and training, as well as opportunities for career progression. 


What you’ll be doing:


As the IT Technician Apprentice you will be enrolled onto the apprenticeship program as “Information Communications Technician - Support Technician”. You will work alongside our specialist team of IT professionals where you will gain hands on training and practice experience in supporting and maintaining the organisation's information technology systems.

  • You will assist the Technology department in providing technical support to end-users, troubleshooting hardware, software, and network issues. Whilst learning to diagnose and resolve technical problems.
  • Participate in the setup, installation, and maintenance of computer hardware, peripherals, and software applications.
  • Perform routine updates
  • Contribute to the development of user training materials and workshops
  • Assist in all administrative duties such as record keeping, and equipment inventory etc.
  • Participate in activities related to IT security and data protection, including password management, access control, and basic security protocols
  • Engage in ongoing learning and training opportunities to expand technical skills/ knowledge for the role
  • Keep up to date with latest technology trends
  • Work towards a recognised apprenticeship qualification in a relevant subject area.

What you bring to the table:


Skills and Experience:


  • GCSE or similar level education
  • Show an interest in technology through school subjects taken, work experience, hobbies or other interests
  • Enthusiasm and strong interest in pursuing a career in information technology
  • Basic understanding of computer hardware and software
  • Effective communication and interpersonal abilities
  • Excellent problem-solving skills and willingness to learn

Other useful skills and experience:

  • Evidence of keeping up with technology trends and progression


This apprenticeship offers a unique opportunity for someone who has an interested in Technology and would like to gain their skills, knowledge, and exposure within a dynamic and meaningful environment, to contribute to the foundation's mission of empowering children and young people with complex disabilities.



Our comprehensive benefits package includes a diverse range of rewards and benefits, ensuring that there's something for everyone. 

In addition to a competitive salary, we provide access to: 

  • Discount facilities 
  • Enhanced Pension Scheme 
  • Healthcare Cashplan 
  • Cycle to Work scheme. 
  • Employee Assistance Programme 
  • Health & Wellbeing Centre 
  • Death in Service benefit 
  • Free tea/coffee/kitchen facilities 
  • Onsite Café 
  • Free parking. 

Plus, we cover the cost for all DBS checks and renewals! 


For full details of the role, you can find the job description here. 

Learn more about our organisation, our purpose and values here.


Application Deadline: tbc

Apply now for your chance to be considered to join a place where you can make a real difference.

For any enquiries please contact us by email: or via WhatsApp on 07923233178.


Chailey Heritage Foundation is committed to the safeguarding and protection of children and young adults. Employment will be subject to the receipt of two satisfactory professional references, an enhanced DBS certificate and occupational health clearance. It is an offence to apply for any job in regulated activity with children and vulnerable adults if you are barred from doing so.


As part of our recruitment process, Chailey Heritage Foundation (CHF) collects and processes personal data relating to job applicants.  CHF is committed to being transparent about how it collects and uses that data to meet its obligations under GDPR.  Please ensure you have reviewed our privacy policy prior to completing an application with us.