Family Liaison Worker

Location Lewes
Discipline: Education
Job type: Permanent Part Time
Salary: £26,000 - £28,000 FTE DOE (£21,075.60 - £22,698.00 pro rata for 30hr week)
Contact name: Careers

Contact email:
Job ref: 006542
Published: about 1 month ago

Family Liaison Worker


Chailey Heritage Foundation has an exciting new opportunity for a Family Liaison Worker to join a unique place to work.


  • LOCATION: Onsite (BN8 4EF)
  • SALARY: £26,000 - £28,000 FTE DOE  (£21,075.60 - £22,698.00 pro rata for 30hr week)
  • HOURS: 30 hour week, Monday to Friday (All year), however, we are open to discussion on the working hours/pattern.


Why Us 

Chailey Heritage Foundation is a leading charity dedicated to providing exceptional education and care for children and young adults with complex neurodisabilities, physical disabilities and health needs. Our state-of-the-art facilities and expert colleagues create a nurturing environment where individuals can thrive, reach their full potential and make a difference to their lives and that of their families.


There is a real sense of making a difference and belonging to something very special.


We don’t just offer jobs; we provide opportunities to be part of a team that demonstrates empathy and a genuine passion to help others and a capacity to build rewarding relationships.  We will provide extensive support, and training, as well as opportunities for career progression.


What you’ll be doing:


You’d be providing crucial support and guidance to new pupils and families going through the stages of referrals, assessment, admissions, transition and tribunals, ensuring all deadlines are met.


This would include:

  • Supporting informal visits for potential pupils and new pupil assessments
  • Providing practical support to families of pupils as issues arise e.g. respite, pre/post operatively, transport, family problems, health issues.
  • Working with parents to submit an appeal and run the appeal. [but not representation on the day].
  • Assisting parents/carers to seek out legal support or make an IPSEA referral depending on the circumstances.
  • Liaising with IPSEA (Independent Provider of Special Education Advice) and legal reps throughout the tribunal process.
  • Supporting parents in the participation of the annual review and annual health review system, and other meetings, to ensure they recognise the value and purpose of the meetings to reach positive outcomes.
  • Working closely with Chailey Clinical Services teams to gather the relevant information to support admission, transition and appeal processes.
  • Assisting families with future placement planning and transition process, within the key stages at our school and after school.


What you bring to the table:

  • Knowledge relating to the complex needs of the pupils at Chailey Heritage School
  • Good working knowledge of the SEN education, care and health provision and funding streams
  • In depth understanding of the Children & Family Act, SEN Code of Practice and related documents, in particular an EHCP.
  • Understanding of the tribunal processes, time scales and requirements at each stage.
  • Good knowledge of Local Authority functions and processes in relation to children with special needs and disabilities.
  • Proficient in the use of IT platforms and software, particularly Microsoft applications.
  • Responsive, efficient and methodical administration skills and an ability to produce well written and formatted documents.


This is a fantastic opportunity for someone to use their knowledge and skills to benefit our pupils and parents.



Our comprehensive benefits package includes a diverse range of rewards and benefits, ensuring that there's something for everyone.

In addition to a competitive salary, we provide access to:

  • Discount facilities
  • Enhanced Pension Scheme
  • Healthcare Cashplan
  • Cycle to Work scheme.
  • Employee Assistance Programme
  • Health & Wellbeing Centre
  • Death in Service benefit
  • Free tea/coffee/kitchen facilities
  • Onsite Café
  • Free parking.

Plus, we cover the cost for all DBS checks and renewals!


For full details of the role, you can find the job description here. Family Liaison Worker JD

Learn more about our organisation, our purpose and values CHF Website


**Application Deadline: **Friday 29th March 2024 and interviews will be held after the Easter half term.


Apply now for your chance to be considered to join a place where you can make a real difference.


For any enquiries please contact us by email or via WhatsApp on 07923233178.


Chailey Heritage Foundation is committed to the safeguarding and protection of children and young adults. Employment will be subject to the receipt of two satisfactory professional references, an enhanced DBS certificate and occupational health clearance. It is an offence to apply for any job in regulated activity with children and vulnerable adults if you are barred from doing so.

As part of our recruitment process, Chailey Heritage Foundation (CHF) collects and processes personal data relating to job applicants.  CHF is committed to being transparent about how it collects and uses that data to meet its obligations under GDPR.  Please ensure you have reviewed our privacy policy prior to completing an application with us.